XLBITS Privacy Policy


XLBITS Privacy Policy

At XLBITS, your privacy and data security are our top priorities. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect your data when you use our platform.


1. Information We Collect

  • Personal Information: When you connect to XLBITS using an external wallet or register for certain services, you may voluntarily provide information such as your name, email address, or phone number.

  • Usage Data: We automatically collect data related to your interactions with our platform, including IP addresses, browser type, device information, and transaction details.

  • Anonymous Access: You may browse and use many features of XLBITS without providing personal information, maintaining your anonymity.


2. How We Use Your Information

  • To provide, operate, and maintain our platform and services.

  • To communicate with you regarding your account, transactions, updates, and support.

  • To comply with legal and regulatory requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations where applicable.

  • To improve user experience and platform security.


3. Data Protection and Security

  • Sensitive data such as payment information is processed securely through trusted third-party payment processors (e.g., Stripe) and is never stored on our servers.

  • We implement industry-standard security measures, including encryption, secure servers, and regular audits to protect your data from unauthorized access, alteration, or disclosure.

  • Since XLBITS is a non-custodial exchange, private keys and wallet credentials remain under your control and are never collected or stored by us.


4. Sharing of Information

  • We do not sell, trade, or rent your personal information to third parties.

  • We may share information with trusted service providers who assist in operating our platform, under strict confidentiality agreements.

  • We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of XLBITS, its users, or others.


5. Children’s Privacy

  • XLBITS does not knowingly collect personal information from individuals under the age of 13.

  • Our platform and services are intended for users aged 13 and above.


6. Data Retention

  • We retain your personal information only as long as necessary to provide services, comply with legal obligations, or as otherwise permitted by law.

  • You may request deletion or deactivation of your account at any time, subject to legal and regulatory requirements.


7. Your Rights and Choices

  • You have the right to access, correct, or delete your personal information held by XLBITS.

  • You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails.


8. Changes to This Privacy Policy

  • We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

  • Any changes will be posted on this page with an updated effective date.

  • Continued use of XLBITS after changes constitutes acceptance of the revised policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
privacy@xlbits.com


Effective Date: June 14, 2025

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